Software built around how you actually work.
We start with the problem, agree the scope, then build what fits.
Custom software is made to measure, like a tailored suit. Instead of changing how you work to fit a ready-made tool, the software is built to fit how you already work.
- What it is
Software made just for you
An application designed around your own process, built to a scope you agree with us.
- Who it's for
Businesses that have outgrown ready-made tools
When off-the-shelf software doesn't fit, or your systems can't talk to each other.
- What you get
A working application
Built to the agreed scope, tested against your requirements, then handed over with guidance and training.
Words you might hear
Point at a card, or tap it, to see what it means.We don't start with code. We start with the problem.
The problems we solve
Off-the-shelf tools that don't fit your process
Software shaped around how you work.
Projects with unclear scope and cost
Scope, responsibilities and acceptance agreed up front.
Systems that can't talk to each other
Integration with compatible applications and devices.
Software nobody on the team can use
Implementation, guidance and agreed training.
Agreed scope
- ✓ScopeWhat is included: subscription, configuration, customisation, integration, implementation and support.
- ✓ResponsibilitiesWho does what, on both sides.
- ✓Acceptance criteriaHow we'll both know it's done.
- ✓ChangesAssessed for cost, timing and maintenance.
Know what you're paying for
- Tailored applications
Built around your requirements. - Product customisation
Targeted extensions to an existing product. - System integration
Applications, devices and services connected. - Process improvement
Simpler workflows before anything is built. - Implementation
Data preparation, deployment and training. - Continued improvement
Support and prioritised enhancements.
How a project moves forward
- 1
Discovery
Understand the problem
- 2
Planning
Outcomes and dependencies
- 3
Design
Reviewed with you
- 4
Development
Built to the agreed scope
- 5
Testing
Against acceptance criteria
- 6
Deployment and Support
Deploy, guide and improve
Illustration only. Timings depend on your agreed scope.
What you typically receive
- ✓Agreed scope and acceptance criteria
- ✓Working application
- ✓Agreed integrations
- ✓Testing and validation
- ✓User guidance and training
- ✓Agreed support arrangement
Questions, answered simply
Still unsure? Call us or send a message, and we'll explain in plain words.
Do I need to know anything technical?
No. You tell us how your business works and what you want to happen. We explain the options in everyday words and show you the work as it takes shape, so you can give feedback.
Should we build custom software or use a ready-made product?
We look at both. If one of our ready-made products already fits most of your needs, we'll tell you. If not, we build what fits.
How much will it cost?
It depends on what you need. After a first conversation we agree the scope in writing, so you know exactly what is included before any work starts.
How long will it take?
That also depends on the size of the job. We agree a plan during the planning step, and you can see progress along the way.
Can it be changed later?
Yes. Enhancements can be part of the agreed support arrangement.
What happens after launch?
Your team gets guidance and training, and support continues as agreed.
Tell us about your project
Share a few details, and we'll take it from there.
Start a project
Please call +880 1324 713377 or email info@ideaxen.com and we'll get back to you.